Student Complaint Information by State
Alabama
Alabama Commission on Higher Education
P.O. Box 302000 Montgomery, AL 36130-2000
Phone: (334) 242-1998
Alaska
Alaska Commission on Postsecondary Education
PO Box 110505
Juneau, AK 99811-0505
Phone: (800) 441-2962
Email: ACPE@alaska.gov
American Samoa
American Samoa Board of Higher Education American Samoa Community College
P.O. Box 2609
Pago Pago, AS 96799
Phone: (684) 699-9155
Email: info@amsamoa.edu
American Samoa Complaint Procedure: Call (684) 699-9155 or email info@amsamoa.edu.
Arizona
Arizona State Board for Private Postsecondary Education
1740 W. Adams, Suite 3008
Phoenix, AZ 85007
Phone: (602) 542-5709
Arkansas
Arkansas Department of Higher Education
423 Main Street, Suite 400
Little Rock, AR 72201
Phone: (501) 371-2000
California
California Department of Consumer Affairs, Consumer Information Center
1625 North Market Blvd., Suite N-112
Sacramento, CA 95834
Phone: (833) 942-1120
Email: dca@dca.ca.gov
California Complaint Procedure
Colorado
Colorado Department of Higher Education
1600 Broadway, Suite 2200
Denver, CO 80202
Phone: (303) 862-3001
Connecticut
The Office of Financial and Academic Affairs for Higher Education
450 Columbus Boulevard, Suite 707
Hartford, CT 06103-1841
Phone: (860) 947-1800
Connecticut Complaint Procedure
Delaware
Delaware Department of Education The Townsend Building
401 Federal Street, Suite 2
Dover, DE 19901-3639
Phone: (302) 735-4000
Email: dheo@doe.k12.de.us
District of Columbia
Higher Education Licensure Commission
1050 First Street, NE
Washington, DC 20002
Phone: (202) 727-6436
District of Columbia Complaint Procedure
Federated States of Micronesia
FSM State Higher Education Agency College of Micronesia-FSM
P.O. Box 159
Kolonia Pohnpei, FM 96941
Phone: (691)320-2480
Federated States of Micronesia Complaint Procedures: Call (691) 320-2480.
Florida
Commission for Independent Education, Department of Education
325 W. Gaines St, Suite 1414
Tallahassee, FL 32399-0400
Phone: 1-888-224-6684
Georgia
Nonpublic Postsecondary Education Commission
2082 East Exchange Place, Suite 220
Tucker, Georgia 30084-5305
Phone: (770) 414-3300
Guam
Guam Higher Education Agency University of Guam
UOG Station
Mangilao, Guam 96923
Phone: (671) 735-2994
Website: http://www.uog.edu/
Guam Complaint Procedure: Contact (671) 735-2994.
Hawaii
Hawaii Post-Secondary Education Authorization Program
P.O. Box 541
Honolulu, HI 96809
Phone: 808-586-7327
Email: hpeap@dcca.hawaii.gov
Idaho
Idaho State Board of Education
650 West State Street, 3rd Floor
Boise, ID 83702
Phone: (208) 334-2270
Email: board@osbe.idaho.gov
Illinois
Illinois Board of Higher Education
1 North Old State Capitol Plaza, Suite 333
Springfield, Illinois 62701-1377
Phone: (217) 782-2551
Email: info@ibhe.org
Indiana
Indiana Commission for Higher Education, Board for Proprietary Education
101 West Ohio Street, Suite 300
Indianapolis, IN 46204-4206
Phone: (317) 232-1033
Iowa
Iowa College Student Aid Commission
475 SW Fifth St., Suite D
Des Moines, IA 50309
Phone: (515) 725-3400
Kansas
Kansas Board of Regents
1000 SW Jackson Street, Suite 520
Topeka, KS 66612-1368
Phone: (785) 430-4240
Kentucky
Kentucky Council on Postsecondary Education
100 Airport Road, Third Floor
Frankfort, KY 40601
Phone: (502) 573-1555
Louisiana
Louisiana Board of Regents
1201 N. Third St., Suite 6-200
Baton Rouge, LA 70802
Phone: (225) 342-4253
Maine
Maine Department of Education
23 State House Station
Augusta, ME 04333-0023
Phone: (207) 624-6600
Maryland
Maryland Higher Education Commission
Department of Academic Affairs
6 North Liberty Street, 10th Floor
Baltimore, MD 21201
Phone: (800) 974-0203
Email: sara.mhec@maryland.gov
Massachusetts
Massachusetts Department of Higher Education
1 Ashburton Place, Room 1401
Boston, MA 02108
Phone: (617) 994-6950
Massachusetts Complaint Procedures
Michigan
Michigan Department of Licensing and Regulatory Affairs Ottawa Building
611 W. Ottawa
P.O. Box 30004
Lansing, MI 48909
Phone: (517) 335-9700
Minnesota
Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227
Phone: (651) 642-0567
Mississippi
Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211
Phone: (601) 432-6198
Mississippi Complaint Procedure
Missouri
Missouri Department of Higher Education
301 W. High Street
P.O. Box 1469
Jefferson City, MO 65102-1469
Phone: (573) 751-2361
Email: info@dhe.mo.gov
Montana
Montana University System, Montana Board of Regents
560 N. Park Ave.
PO Box 203201
Helena, MT 59620-3201
Phone: (406) 449-9124
Nebraska
Nebraska Coordinating Commission for Postsecondary Education
P.O. Box 95005
Lincoln, NE 68509-5005
Phone: (402) 471-2847
Nevada
Nevada Commission on Postsecondary Education
2800 E. St. Louis
Las Vegas, Nevada 89104
Phone: (702) 486-7330
New Hampshire
Department of Education Division of Higher Education Higher Education Commission
101 Pleasant Street
Concord, NH 03301-3494
Phone: (603) 271-3494
New Hampshire Complaint Procedures
New Jersey
Office of the Secretary of Higher Education
1 John Fitch Plaza,
10th Floor, PO Box 542
Trenton, NJ 08625-0542
Phone: (609) 292-4310
New Jersey Complaint Procedure
New Mexico
New Mexico Higher Education Department
2044 Galisteo Street, Suite 4
Santa Fe, NM 87505-2100
Phone: (505) 476-8400
New Mexico Complaint Procedure
New York
New York State Education Office
89 Washington Avenue
Albany, NY 12234
Phone: (518) 474-3852
North Carolina
University of North Carolina System Office
910 Raleigh Road
Chapel Hill, NC 27515-2688
Phone: (919) 962-1000
North Carolina Complaint Procedure
North Dakota
North Dakota University System 10th Floor, State Capitol
600 East Boulevard Ave, Dept. 215
Bismarck, ND 58505-0230
North Dakota Complaint Procedure
Northern Marianas Islands
Northern Marianas Department of Education CNMI Public School System
Saipan, MP 96950-1250
Phone: (670) 237-3027
Northern Marianas Islands Complaint Procedure: Call (670) 237-3027.
Ohio
Ohio Department of Higher Education
25 South Front Street
Columbus, OH, 43215
Phone: (614) 466-6000
Oklahoma
Oklahoma State Regents for Higher Education
655 Research Parkway, Suite 200
Oklahoma City, OK 73104
Phone: (405) 225-9100
Oregon
Higher Education Coordinating Commission
3225 25th Street SE
Salem, OR 97302
Email: info.HECC@state.or.us
Pennsylvania
Department of Education
333 Market Street
Harrisburg, PA 17126
Phone: (717) 783-6788
Pennsylvania Complaint Procedure
Puerto Rico
Consejo de Educacion de Puerto Rico
Calle San José Esq. San Francisco Viejo
San Juan
San Juan Puerto Rico 00902-3271
Phone: (787) 722-2121
Puerto Rico Complaint Procedure
Republic of Palau
Palau State Higher Education Agency Palau Community College
P.O. Box 9
Koror, Republic of Palau 96940
Phone: (680) 488-2470
Website: http://pcc.palau.edu/
Republic of Palau Complaint Procedure: Call (680) 488-2470.
Republic of the Marshall Islands
Republic of the Marshall Islands State Higher Education Agency Scholarship Grant and Loan Board
P.O. Box 1436
Majuro, MH 96960
Phone: (692) 625-5770
Republic of the Marshall Islands Complaint Procedure: Call (692) 625-5770.
Rhode Island
RI Office of the Postsecondary Commissioner
560 Jefferson Boulevard, Suite 200
Warwick, RI 02886
Phone: (401) 736-1100
Rhode Island Complaint Procedure
South Carolina
South Carolina Commission on Higher Education
1122 Lady St, Suite 400
Columbia, SC 29201
South Carolina Complaint Procedure
South Dakota
South Dakota Board of Regents
306 E Capitol Ave., Suite 200
Pierre, SD 57501
Phone: (605) 773-3455
Email: info@sdbor.edu
South Dakota Complaint Procedure
Tennessee
Tennessee Higher Education Commission & Student Assistance Corporation
312 Rosa Parks Ave, 9th Floor
Nashville, TN 37243
Phone: (615) 741-3605
Texas
Texas Higher Education Coordinating Board
1200 E. Anderson Lane
Austin, TX 78752
Phone: (512) 427-6101
Texas Complaint Procedures
Utah
Utah Division of Consumer Protection
60 South 400 West
Salt Lake City, Utah 84101
Phone: 1-800-418-8757
Vermont
Vermont Agency of Education
1 National Life Drive, Davis 5
Montpelier, VT 05620
Phone: (802) 828-1130
Virgin Islands, U.S.
Virgin Islands Department of Education
1834 Kongens Gade
St. Thomas, VI 00802
Phone: (340) 774-2810
Website: http://www.vide.vi/
Virgin Islands Complaint Procedures: Call (340) 774-2810.
Virginia
State Council of Higher Education for Virginia
101 N. 14th Street, 10th Floor,
James Monroe Building
Richmond, VA 23219
Phone: (804) 225-2600
Washington
Washington Student Achievement Council
917 Lakeridge Way SW
Olympia, WA 98502
Phone: (360) 753-7800
Email: info@wsac.wa.gov
Washington Complaint Procedure
West Virginia
West Virginia Higher Education Policy Commission
1018 Kanawha Blvd East, Suite 700
Charleston, WV 25301
Phone: (304) 558-2101
West Virginia Complaint Procedure
Wisconsin
Wisconsin Educational Approval Program
4822 Madison Yards Way
Madison, WI 53705
Phone: (608) 266-1996
Wyoming
Wyoming Department of Education
122 W. 25th St. Suite E200
Cheyenne, WY 82002
Phone: (307) 777-7675